I recently worked with two local service providers: Gem Plumbing and Di-No Computers. Both got the job done both quickly and well. I recommend both.

We called Gem a few weeks back when the line running from our bathroom backed up. The disclosure statement for the house suggested that this would happen and that we would indeed have to just get it snaked out every six months or so. My experience with plumbers so far has been mixed. They get the job done, but I have had to sit around for hours waiting for them to show up. I don’t like waiting.

Gem showed up exactly when they said they would. In fact, they called an hour before they were supposed to be there and said that they could get started early if I wanted them to. As I don’t like waiting, this on its own is golden.

When they got to the house, we pointed them to the room, gave our layman’s take on what was up and got out of the way.

Less than half an hour after that we had a functioning drain, an explination as to where the problem was and why it wasn’t any of the other things we thought it might have been and a few things we could do if we wanted to solve the problem permanently. So, yeah. A positive experience to say the least.

Di-No fixes Apple computers. When I bricked my laptop the other day, I called the Apple store who cringed, said that it sounded like an ugly and expensive problem, and referred me to Di-No. I gave Di-No a quick call, verified that they are indeed open during lunch, (why did I think that they wouldn’t be?) took the machine over to them and told them how I had broken it.

The only down side to Di-No is that they weren’t even able to look at the computer for almost a week. (There is a very visible sign on their front desk stating when they will be able to get to your computer, so there were absolutely no surprises involved.) However, once they did, they ordered a replacement part and had it back in to my hands within two days. Further, the repair was all done under warranty, so not one thin dime came out of my pocket. When I picked the computer up, they strongly recommended that I purchase AppleCare, as my factory warranty will run out in May. I think I’ll take them up on that.

If you need a Mac fixed or a drain snaked, you know where to go.

This entry was posted on Thursday, March 22nd, 2007 at 3:25 pm and is filed under Apple, Pasadena. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.